{"id":2849,"date":"2023-05-18T09:52:31","date_gmt":"2023-05-18T09:52:31","guid":{"rendered":"https:\/\/www.aracalma.com\/politica-de-cancelacion-y-reservas\/"},"modified":"2026-03-02T10:46:05","modified_gmt":"2026-03-02T10:46:05","slug":"politica-de-cancellacio-i-reserves","status":"publish","type":"page","link":"https:\/\/www.aracalma.com\/ca\/politica-de-cancellacio-i-reserves\/","title":{"rendered":"Pol\u00edtica de cancel\u00b7laci\u00f3 i reserves"},"content":{"rendered":"\t\t
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Pol\u00edtica de cancel\u00b7laci\u00f3 i reserves<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t
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Pol\u00edtica de Cancel\u00b7laci\u00f3<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Per evitar un c\u00e0rrec del 50% del servei, preguem fer la cancel\u00b7laci\u00f3 24h abans de la cita programada. Cancel\u00b7lacions o faltes d’assist\u00e8ncia a menys de 12 hores de la cita programada suposaran el 100% del c\u00e0rrec.<\/p>

Podeu cancel\u00b7lar la vostra reserva enviant un correu electr\u00f2nic a marketing@aracalma.com<\/a> o trucant al + 34 664 486 879 – +34 938 101 610<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Contractar un tractament<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Per comprar un tractament al nostre site nom\u00e9s ha de triar el tractament o Ritual que vol adquirir, incorporar-lo a la cistella, indicant les dades del destinatari i tramitar la comanda. El pagament es far\u00e0 amb targeta de cr\u00e8dit a trav\u00e9s de la passarel\u00b7la de pagament Redsys.<\/p>

Per fer la reserva del vostre tractament al centre, ens haureu de trucar per tel\u00e8fon i us oferirem el dia i l’hora que millor s’adapti a les vostres necessitats.<\/p>

Les targetes regal es lliuraran sempre de manera virtual per evitar despeses d’enviament. Un cop confirmat el pagament de la comanda, s’envia en un termini m\u00e0xim de 24 hores un bo regal digital en PDF a l’adre\u00e7a de correu electr\u00f2nic indicada. Aquest bo regal impr\u00e8s, haur\u00e0 de ser lliurat al centre el dia de la seva cita.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Preus<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tAraCalma es reserva el dret de modificar els preus en qualsevol moment. No obstant AraCalma es compromet a aplicar les tarifes en vigor indicades a la web en el moment de la realitzaci\u00f3 de la seva compra.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Facturaci\u00f3<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tUn cop rebut el pagament de la comanda, s’emet i s’envia al correu electr\u00f2nic indicat el document de c\u00e0rrec corresponent. Si voleu sol\u00b7licitar una factura, ens haureu d’enviar un e-mail indicant-nos el n\u00famero de bo regal i les vostres dades fiscals.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Condicions d'\u00fas dels bons regals<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Reserva i condicions de cancel\u00b7laci\u00f3<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Per utilitzar el seu pack regal, el beneficiari haur\u00e0 de posar-se en contacte amb nosaltres per concertar dia i hora de la seva cita, per tel\u00e8fon al +34 938 101 610 o per correu electr\u00f2nic marketing@aracalma.com<\/a>.<\/p>

En el moment de fer la reserva se sol\u00b7licitar\u00e0 la comunicaci\u00f3 del n\u00famero del seu bo regal.<\/p>

El dia de la cita, el client haur\u00e0 de presentar el pack regal rebut. El pack regal es considera com a mode de pagament. Sense la presentaci\u00f3 d’aquest pack regal no se’n podr\u00e0 fer \u00fas i bescanviar aquest pack regal.<\/p>

Per fer una modificaci\u00f3 o anul\u00b7laci\u00f3 d’una reserva, s’avisar\u00e0 amb un m\u00ednim de 24 hores d’antelaci\u00f3. Si no fos aix\u00ed, el pack regal perdria el seu valor.<\/p>

Com que els tractaments es reserven especialment per a vost\u00e8, si no pot assistir-hi, cancel\u00b7li la cita com a m\u00ednim 24 hores abans; en cas contrari, el val regal s’anul\u00b7lar\u00e0.
Les reserves es poden cancel\u00b7lar si arriba m\u00e9s de 15 minuts tard a la seva cita sense avisar pr\u00e8viament al centre.<\/p>

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Validesa del bo regal<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Els packs regal adquirits a partir del 01 de Gener del 2026 tenen una validesa de 12 mesos des de la data de la compra. Un cop caducat, el pack regal perd el seu valor. Hi ha la possibilitat d’activar el pack regal abonant la quantitat de 20\u20ac per packs amb un valor inferior a 100\u20ac i de 30\u20ac per packs amb un valor superior a 100\u20ac. Si el pack fa m\u00e9s de 6 mesos de la data de caducitat que est\u00e0 caducat, no ser\u00e0 possible activar ho i el tractament es perdr\u00e0.<\/p>

No s\u00b4admet reemborsament de pack regal sota cap concepte. No es pot utilitzar o bescanviar els packs regal per la compra d’altres serveis que els tractaments o Rituals en vigor al nostre establiment.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Import del bo regal<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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El pack regal sempre es considera un import en tractaments d’AraCalma. Si el beneficiari vol modificar o ampliar el tractament o Ritual que consta al seu pack regal, ho pot fer avisant-nos al moment de fer la reserva.<\/p>

  • En cas d’optar per uns tractaments amb valor superior a l’import del pack regal, caldr\u00e0 abonar la difer\u00e8ncia corresponent el dia de la seva cita.<\/li>
  • \u00a0En cas que el beneficiari vulgui canviar el bo regal per un tractament de preu inferior, no es reembolsar\u00e0 la difer\u00e8ncia, ni es podr\u00e0 utilitzar per a altres serveis.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    P\u00e8rdua del seu bo regal<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    El pack regal rebut t\u00e9 un valor. En cas de perdre el pack regal, no es podr\u00e0 emetre un altre pack regal.<\/p>

    El pack regal no \u00e9s REEMBORSABLE.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Condicions d'\u00fas dels bons regal<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    \n\t\t\t\t\t\t\t\t\tEls bons s\u00f3n d’\u00fas exclusivament unipersonal\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    Pol\u00edtica de cancel\u00b7laci\u00f3 i reserves Pol\u00edtica de Cancel\u00b7laci\u00f3 Per evitar un c\u00e0rrec del 50% del servei, preguem fer la cancel\u00b7laci\u00f3 24h abans de la cita programada. Cancel\u00b7lacions o faltes d’assist\u00e8ncia a menys de 12 hores de la cita programada suposaran el 100% del c\u00e0rrec. Podeu cancel\u00b7lar la vostra reserva enviant un correu electr\u00f2nic a marketing@aracalma.com […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2849","page","type-page","status-publish","hentry"],"yoast_head":"\nPol\u00edtica de cancel\u00b7laci\u00f3 i reserves - AraCalma Vilanova i la Geltr\u00fa<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de cancel\u00b7laci\u00f3 i reserves - AraCalma Vilanova i la Geltr\u00fa\" \/>\n<meta property=\"og:description\" content=\"Pol\u00edtica de cancel\u00b7laci\u00f3 i reserves Pol\u00edtica de Cancel\u00b7laci\u00f3 Per evitar un c\u00e0rrec del 50% del servei, preguem fer la cancel\u00b7laci\u00f3 24h abans de la cita programada. 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